SHIPPING
How much is postage?
Free shipping on all orders over $80.
Flat Rate Shipping within Australia $8.95 for orders under $80. We are committed to keeping our costs as low as possible and we pay part of the shipping costs.
Do you ship overseas?
Yes, we do, the shipping calculator works out costs as it is based on weight.
How do I track my order?
Once your order has been placed you will receive a tracking number to follow your delivery.
How long does it take from the time I order to the time I receive it?
We pride ourselves on getting your shipment out within 24 hours. Shipped to you via Australia Post so it is secure and easily tracked. Australia Post recommends allowing up to 7 business days anywhere in Australia.
WHY SMOOGIE™ UNICORN BRUSHES?
The Smoogie Unicorn Brush works like a dream. Made with natural soft boar bristles and nylon pins that gently massage your scalp, stimulating hair growth and producing a silky soft finish.
Why do children love the Smoogie™ Unicorn brush?
The Smoogie™ Unicorn Brush gently glides through hair without snagging or pulling. The unique unicorn handle has been specially designed for easy parting, with a light grip that makes it ideal for children to use. Perfect for all hair types and conditions. Super straight, fine, and wavy, wild and curly, wet or dry.
GUARANTEE
We have a 100% Smoogie™ Guarantee on all our brushes.
We are so positive your Smoogie™ brush will be life changing for you and your kids that we offer a 14 day Money Back Guarantee!
If you’re not completely Smoogified, please return your brush for a full refund.
To enquire about a refund please email hello@smoogie.com.au
REFUND POLICY
We are so confident that you will love your Smoogie™ brush, that we offer a 14 day money-back guarantee if you're not completely happy.
All we ask is that you try your Smoogie™ brush (we are positive you will love it!) and if you haven't been completely Smoogified, simply return the item in the original packaging within 14-days from the date of delivery and we'll refund you.
Contact Smoogie™ at hello@smoogie.com.au and we will organise a FREE return of the product back to us and a full refund.
We do not accept product returns, due to change of mind, after 14 days due to hygiene reasons.
I HAVE A QUESTION THAT WASN’T ANSWERED,
CAN YOU PLEASE HELP?
Absolutely! We would love to hear from you. Please send us an email to hello@smoogie.com.au and we will be happy to assist you in any way we can.